REVIEWS
At Hagen Automotive, we understand the importance of trust when it comes to your car. That's why we encourage you to see what our valued customers have to say about their experiences with our auto repair services.
We're committed to providing honest, reliable repairs and exceptional customer service. Read through our genuine reviews and see for yourself why so many choose Hagen Automotive to keep their vehicles running smoothly!
You don't have to take our word for it! Here's what some of our satisfied customers have to say about Hagen Automotive:
They are so helpful and kind! They won't recommend something that isn't needed and they do a great job! I've had a great experience every time I've had to go in.
J C
Power steering leak. No more drips! Thanks Collin and Jim!
Brad Benson
I had some damage done to my fuses from another auto body shop, and Hagen automotive was reliable, responsive and quick in finding the fix! Collin and staff were incredibly kind and got it fixed up immediately. I'm so grateful I found them, will be using Hagen automotive in the future!
Cody McDougall
Consistently great and friendly service, timely and extremely reasonably priced. Knowledgeable and honest. Highly recommended.
Bil Zastera
Jim and Mike are real and honest mechanics. In addition to some routine services, our family has brought them some challenging repairs on older vehicles. These guys got the jobs done at very fair prices. They always put the customer first. You won't find better.
Steve Wanek
My family has been going to Hagan for over 20 years. They?re honest, trustworthy, reliable, and offer great prices. We?ve never had an issue with them and highly recommend their services.
Sarah Sweiven
Professional, high quality and quick service. Great communication and staff. They are my "go to" company for all my car service needs!!
Cameron Lackey
I took my 2008 Subaru Outback in for an oil change and brake inspection. Very reasonably priced oil change and Jim was honest and explained the work he did and his recommendations. I find it's all to common for auto mechanics to talk down to females or try to sell services that we don't really need and Jim did not try to do that. I will definitely be going to Jim again for future work and will recommend his work to others.
Polley Howell
Professional, high quality and quick service. Great communication and staff. They are my "go to" company for all my car service needs!!
Joseph Garza
Great and fast service, thorough inspection, fabulous shop! Very friendly owner and employees. Highly recommended business!!!
Lola Samuels
Jim and Mike are excellent mechanics. Very knowledgeable and honest they will not change parts just to be changing parts. Thank you guys!
Terry Witt
Highly recommend Jim and Mike for anything car related. I trust them exclusively with my cars, and they've always helped me to plan out the work required in a thoughtful and pragmatic way. I would and frequently do recommend these guys to everyone.
Aaron Nicklay
Always trustworthy and get the job done.
AJ Dewey
They take great care of my cars and I totally trust their opinions, work and prices. Their customer service is beyond compare. They are simply the best!
Susan Reid
Reliable and trustworthy for sure. They got my car repair work done for a fraction of the price the dealer had quoted and fixed quick. Keep it up!
Christine P.
Very honest and reasonable - saved me > $500 for not getting a phantom repair that the stealership suggested I get done. Highly recommend!
Kunal P.
Have had great experience so far and looking forward to continuing to have my cars serviced with Hagen.
Hanz Z.
Jim and Mike are great mechanics. They always give you their best. Very Knowledgeable!
Joey S.
First time at Hagen?s today. Went to him based on reviews. We could not have been more impressed. Mike is such a nice guy and the most honest mechanic we have tried. Would recommend his shop to anyone. Thank you, Mike!
Stacy Q.
I've been going to Hagen Automotive for several years now, and It's always been a pleasant experience. Jim and Mike always do great work at very reasonable cost. They never try to sell any work that isn't necessary, and even make sure to explain which maintenance and repairs are high priority and which are low priority. In my experience, they make their recommendations based on what they would personally do if they were in the shoes of the customer. Because of this, I trust them and am very happy to have access to a local and honest mechanic locally.
Chris J.
Dropped GF car off last night. It was dead. No power to Any thing and had 1 year old battery. They opened at 7am, it was repaired by 1230. They fixed the problem and didn't charge a diagnostic fee!! Now I can see why Rick from Edina Towing loves these guys. Ill start bringing my cars here too. Thank you so very much!
Jake P.
I've been going to Hagan Automotive for a few years now and they are absolutely trustworthy and efficient. I am never dissatisfied or disappointed with their services and friendliness, not to mention the efficiency and appropriate prices. I would recommend to anyone for any car troubles or oil changes!
Sebastian V.
I have been going to Jim for over 15 years. I have recommended friends and relatives and am pretty confident they have also recommended their friends and relatives. Jim and Mike are honest and trustworthy. They do a great job and will work with you to make sure that you will be able to work within your budget and recommend what is a priority and help you check off the list as your budget allows. I give them high marks.
Christina F.
Jim & Mike are trustworthy, honest, hard working mechanics. I recommend them to all my friends, family, and neighbors. They have treated us very well over the years and have helped us to stretch our budget and keep our vehicles in top running condition. We've never felt like we were being taken advantage of or being pushed into maintenance we didn't need - in fact, quite the opposite. They've let us know when maintenance items could be put off until truly needed. The very best mechanics around.
Darin L.
Absolute the ONLY place to take your Auto for repair. I am a 15 year costumer. I am also rather picky. Both Jim and Mike are knowledgeable. No way will I take my new Outback LTD back to the dealership. Hagen has all of the up-dated diagnostic equipment for my car. Hagen is much more reasonable then the dealership. You will never find a more quality repair facility. You try Hagen Automotive once and you will see what I mean.
Kenneth S.
It's probably been 3 or 4 years now that a friend of mine recommended Hagen Automotive for my "classic" Honda Civic and I've always had very positive experiences having my car serviced there. The guys just do good, solid, dependable and affordable work - and go the extra mile to make sure that everything is clearly explained and that no unnecessary work is done. Top notch all around.
Bruce G.
Hard to say anything that hasn't been said already. I've been going there for 15 years. My brother moved here and needed a mechanic -- now he's been going there for 8 years. Friendly service. Never too busy to answer a question. Never an oversell. Always thinking of the customer, e.g. they told me last time I could change my oil less often because I hadn't been driving much. Above all: honest. I'm like a lot of people -- have only the vaguest idea about how cars work. Do the brakes need to be replaced? I don't know. I have to trust someone. Did that repair really need to be done? I don't know. I have to trust them. I've been through enough with Hagen Automotive to know that Jim and Mike are straight shooters. They will tell you how to get the most out of a car and won't recommend a fix if it's needed. And that's pure gold.
Steve H.
My wife and I have been taking our autos to Jim for over 15 years. Jim worked on our cars when he worked for Gordon W. Smith (The Mobil Flying Horse). After Jim purchased the automotive repair portion of Gordon W. Smith I continued to deal with Jim as Hagen Automotive. I am a rather picky guy when it comes to my autos. Jim knows that. I also want the best value for my dollar. When I take my autos to Jim for repair I know he will do a great job. Hagen Automotive invests in the latest diagnostic equipment and keeps it up to date. I know this because I take my new Outback LTD to them. He can do anything a dealer can do but at a much more reasonable price. My wife has a 1995 Grand Prix that we purchased brand new. It only has 89,000 miles on it and it looks and runs just like it did when we drove it out of the dealership. This car has only been serviced by Jim. I have a neighbor who is about as picky as me and he takes his autos to Mike. He thinks Mike is a very knowledgeable guy and is very detailed in explaining any issues that he may have with his autos. Hagen Automotive is THE PLACE to go for all of your automotive needs. All anyone needs to do is to visit Hagen Automotive once. You will find that everything I wrote is absolutely true.
Roberta S.
I came from a small town where it was easy to trust people with my car because we all knew each other. When I moved to Eden Prairie, I was very concerned about finding an affordable yet capable mechanic who wouldn't rip me off (I'm looking at you, Jiffy Lube!). After a quick Google search, I decided to give Hagen Auto a try. I haven't gone anywhere since and it's been nearly two years! Jim is just fantastic. He is honest and down-to-earth, explains my car's problems thoroughly, and the price is right. Jim always does his best to work with my schedule and ive never had a single problem with any of the work he has done. I can't recommend Hagen Auto Inc and its mechanics enough!
Clara S.
Had called to see if they could squeeze me in to check out some issues I had been having; ended up butting my way in when my vehicle broke down on my way to see them. Jim was fantastic, kept me updated on the repairs he was making, took the time to explain what he was fixing and replacing as well as pointing out a couple of simple maintenance steps I was unaware of. This was the first shop I've gone to in Eden Prairie and I will definitely go back to them in the future the next time I need my vehicle worked on.
Lyla N.
I have referred several people to this shop and every single one of them says "thank you!" It is very hard to find a mechanic that is so trustworthy and female friendly. I love that they show me the old worn parts and have actually talked me out of a few repairs. In fact Jim was so honest about the shape of my last SUV that I ended up getting a new one and he lost out on a lot of repair work.
Eric F.
Great honest mechanics, that work hard and do the job right. I would recommend this place to anyone.
Tanner S.
I highly recommend Hagen Automotive. A dealership told me I needed brakes turns out I only needed an alignment. It's nice to have a,mechanic so close and feel you can trust them. He didn't fix something that didn't need to be replaced and very reasonable prices. First time here but I will never go anywhere else now.
Marcheur M.
I recommend Hagen Automotive without hesitation to everyone I know. I have been bringing my car here since 2010. I have always found them to be very knowledgeable, honest, fair, and reliable. Its the kind of repair shop where once you've found them, you DON'T want to lose them.
Richard T.
Really nice guys at Hagen Auto - they are honest and only do the work necessary on your car - no pressure. Hats off to Jim and Mike for excellent service!
Mike O.
Jim and Mike are amazing. I moved 45 minutes away YEARS ago and still bring them my business. Always honest. Always trustworthy. If it's something that's not worth fixing, they'll tell you. Basically they're pretty great!
Candace F.
Bring in your Ford's to these guys for affordable quality service. Been supplying Hagen Auto quality OE Ford parts for years from Metropolitan Ford. These guys know their stuff! Keep up the good work!
Darin J.
Jim and Mike are great! VERY trustworthy and will let you know if something doesn't need to be fixed! Been going to these guys for over 15 years!
Kendra I.
Jim and Mike were great do deal with! Prices are very reasonable. They had my car in on schedule with no surprises! I really appreciate it, Thank You!
Cort C.
Jim and Mike always do a great job, at a fair price, and they couldn't be more friendly. It's nice to have a hometown mechanic I can trust.
Mark M.
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Reviews
They are so helpful and kind! They won't recommend something that isn't needed and they do a great job! I've had a great experience every time I've had to go in. J C, 09/17/2021 |
Power steering leak. No more drips! Thanks Collin and Jim! Brad Benson, 09/02/2021 |
I had some damage done to my fuses from another auto body shop, and Hagen automotive was reliable, responsive and quick in finding the fix! Collin and staff were incredibly kind and got it fixed up immediately. I'm so grateful I found them, will be using Hagen automotive in the future! Cody McDougall, 07/16/2021 |